• Hours & contact information

  Phone Number: 866-914-4566 Email: hello@wildkindpackaging.com Call Center Hours of Operation: Monday — Friday, 8am — 5pm CT Pickup Address: 8702 Cross Park Drive, Austin, TX, 78754Few readers

• What is the turnaround time on packages?

  For orders of 10,000 pouches or less, packages are typically produced and ready to ship within 10 business days of artwork approval. For orders of more than 10,000 pouches, packages are typically produced and ready to ship in 20 business days. Lead times may occasionally be affected by film availability. We maintain safety stock to minimize disruptions and will communicate proactively if your order is impacted. The delivery time is determined by the shipping option you choose duFew readers

• What options affect the price?

  The only selections that affect the price of your packaging order are: Size Quantity If a zipper is added If a degassing valve is added all other options are free / included, such as: Material/substrate selection Finish Coating option selection Whether to include a hang hole and what type to use. To view more detailed pricing information, visit our Pricing PageFew readers

• Does passing Quality testing guarantee performance in all situations?

  Packaging performance depends on proper filling, handling, and distribution. Our testing confirms performance under normal conditions and reasonable distribution treatment. We’re always happy to discuss specific applications if you have unique requirements. Related to QualityFew readers

• Is it possible to combine different SKU designs to qualify for volume pricing discounts?

  Absolutely! You can combine multiple SKU designs to achieve volume pricing. To qualify, all SKUs must be the same size and use identical pouch specifications, such as film type, finish, and additional options. Our system will automatically calculate and apply the correct price break based on the total combined quantity.Few readers

• Is your packaging Marine degradable?

  Marine Degradable is a specific certification term that indicates if a package or item will break down in natural marine environments. Where our compostable materials are certified to break down in land-composting environments, it is NOT marine degradable. Why? The primary component that breaks down our compostable materials on land is the microbes inherent in composting conditions. These microbes 'eat' and digest our compostable materials made from land-born plants like corn, beetroot, cassaFew readers

• Do you follow an industry Quality standard for burst testing?

  There is no single industry-wide standard that applies to all flexible packaging formats and materials. Instead, we use validated internal benchmarks developed through testing, experience, and consultation with packaging testing experts. These benchmarks are adjusted based on material type and pouch configuration.Few readers

• Do you provide Color Matching services?

  TL;DR: Color matching is tricky, costly, and usually unnecessary thanks to our top-notch printing standards. What is color matching? Color matching is when we’re asked to match the colors in a package created by someone else to the colors in the digital artwork we’re provided. Why would someone want color matching? Pantone vs. CMYK: If your design uses Pantone colors but we print in CMYK, you might worry the colors won’t translate perfectly. Since we’re G7-certified (translaFew readers

• How often are pouches tested for Quality during a run?

  Testing frequency and sample size depend on several factors, including pouch size, film structure, added features (such as zippers or valves), and order quantity. Larger or more complex orders receive increased sampling. Related to QualityFew readers

• Can I say my packages are compostable?

  Yes! You CAN label your pouches as “compostable” or “100% compostable”. This step will let your customers know that your packaging is helping rid the world of single-use plastics. However, we do NOT recommend that your pouches be labeled “certified compostable”. Our materials (made from combinations of corn, cassava, wood pulp, and beetroot) carry either a home or industrial compostability rating and meet ASTM D6400 standards. Each component has been individually certified compostable. KeFew readers

• What are your minimum order quantities (MOQs)?

  For our standard pouch sizes, the minimum order quantity is 500 pouches per design (SKU). Each individual design must meet the 500-piece minimum. You cannot combine smaller quantities across different designs to reach 500 — every SKU must be at least 500 units. For custom-sized pouches, the minimum order quantity is 5,000 total pieces. However, you can split that total across multiple designs, as long as: Each design has at least 500 units, and All designs share the saFew readers

• Do you offer package Design Services?

  Yes! We’d love to help you create a custom package. We have professional designers on staff available to create the perfect package for your needs. For $250 we can quickly turn around a design for you. A Project Manager will contact you within 24 business hours and work directly with you so we can efficiently communicate your needs to one of our designers. Turnaround time can generally be estimated at 5-7 business days. The project manager will provide you with the project timeline once we haFew readers

• Is compostable packaging worse for the environment if it's landfilled?

  Short answer: No—compostables are generally not worse than conventional plastic if landfilled, but landfill is not their intended or best end-of-life. Here’s the nuanced reality: Compostable packaging is designed to break down through biological processes into carbon dioxide, water, and biomass when it reaches a composting environment. That’s where it delivers its full environmental benefit. If a compostable package instead ends up in a landfill: It does not behave liFew readers

• What is the shelf life of the packaging?

  The shelf life of our materials is comparable to other alternative flexible packaging offerings assuming they are stored in a dry, room-temperature environment. Our compostable packaging materials need oxygen, moisture, and microorganisms to begin the degradation process. As such, the material is shelf-stable and will not break down unless in a compost environment. If you are uncertain, we recommend testing with your product to determine if it fits your shelf life needs. For more informatFew readers

• What happens if a pouch does not meet quality expectations during testing?

  If a test result falls outside our target range, production is paused and the issue is investigated. Adjustments are made before the run continues to ensure finished products meet performance expectations. Related to QualityFew readers

• Do you Double Cut on your pouch line?

  Nope, not usually. But, like, why not? So, back in the day, people double-cut pouches to avoid design 'bleed,' where one pouch's design overlaps at the top or bottom of another. But guess what? Our pouching machine is super modern and precise. No need for the double-cut dance anymore. But why not play it safe and double-cut anyway? Well, here's the scoop: Double cutting slows down our cool machine, making the whole manufacturing process take longer. Sure, we can do it if you really, realFew readers

• Can I get a window on my package?

  Yes, but you must choose clear material for your pouch. A window is simply an unprinted area within your design, so it’s critical to make sure your print file is set up properly. See step 6 in the guide to Setup your Pouch design in Adobe Illustrator for more information.Few readers

• Are your pouches suitable for liquid products?

  No. Our pouches are made from materials that will begin breaking down when exposed to liquids for long periods of time.Few readers

• If I use the child-resistant zipper, can I say my pouch is "child-resistant"?

  While our compostable, child-resistant zippers (manufactured by Fresh-Lock®) will certainly help make your product packaging meet standards for child-resistance, using the zipper does not automatically make your overall product packaging “child-resistant”. Your finished pouch design itself must also meet the necessary requirements, and it should undergo its own research and lab testing to be certified child-resistant by the US Consumer ProdFew readers

• Can you make Custom Sizes?

  A: Yep, we sure can. But there are a few important things to know before you go custom. Q: What’s the catch with custom sizes? A: Custom sizes require special machine setups. That setup costs us time and money. So, to make it worth it, we need a minimum order of 5,000 units. The good news? No setup fee. Ever. Q: Is custom less sustainable? A: Unfortunately, yeah. Custom sizes often create more material waste — during setup and every time we run that size again. That’s why we alwaysFew readers

• Can your packages be frozen?

  Yes! Our bags are certified by the FDA for use of food storage at room temperature, refrigerated temps, and frozen temperatures as long as there is no 'thermal treatment in the container'. But they are not certified for cooking food in them. For more detailed information, if you really want to get into the nitty-gritty, here's the legal language for this: "FDA: The contact layer film of the listed products are in compliance with 21 CFR 177.1520(c)2.1 and 3.2, 21 CFR 177.1350 and 178.3 297 andFew readers

• What conditions are needed for the bags to biodegrade?

  In order for the degradation process to begin for our bags, a few conditions need to be met, there needs to be: Moisture Sunlight / Air Heat Microbes The moisture, light, and heat provide the conditions for the microbes to flourish and do the work of breaking the material down into increasingly smaller pieces. The microbes are really the workhorses of this aerobic process. For more information on the required conditions, you can refer to this Composting How To guide (https://www.nrdc.Few readers

• What types of materials / substrates are offered? What are their differences?

  All of our biofilm materials are biodegradable with either a certified home or industrial compostability rating. The shelf life of our materials is comparable to other alternative flexible packaging offerings assuming they are stored in a dry, room-temperature environment. If you are uncertain, we recommend testing with your product to determine if it fits your shelf life needs. Compostable Materials: White - A durable option that protects against moisture, light, and oxygen, with sFew readers

• What are your materials (films & zippers) made from?

  The bio-based films we source are biodegradable with a home compostability rating. They are made from a combination of corn, potato starch, cassava, wood pulp, and beetroot. Our standard press-to-close zippers are also biodegradable and carry a home compostability rating. Our child-resistant zippers carry an industrial compostability rating. Ours are most often made from bio-based resins renewably sourced from dent corn nearby manufacturer locations. Other renewable sources for bio-Few readers

• Do you have an in-house lab to test for quality?

  We perform all routine quality testing in-house using calibrated equipment. This allows us to monitor performance in real time and address any issues immediately during production. Related to QualityFew readers

• Do you have templates or guides to use for my own custom design?

  Yes! To use your own design tool of choice, Feel free to utilize the templates provided in the zipped folders below. Best PracticesThe following steps will help avoid delays and possible artwork fees: Artwork should be on the WildKind dielines provided below. Remove all password/security protection and/or watermarks. Embed links in the artwork for any images/graphics. Convert all text to outlines. Design in CMYK color space. Any other color space such as RGB, Pantone orFew readers

• Can your pouches be microwaved?

  No. Our pouches are not certified to be microwave safe.Few readers

• How does WildKind test pouch quality?

  We perform in-process quality testing during production to verify seal integrity and functional performance. Testing methods include burst testing, vacuum seal testing, and visual seal inspections. Related to QualityFew readers

• Is your packaging food safe?

  Short answer: Yes, all of our materials are FDA compliant. Longer, more technical, answer: The contact layer film of the listed products are in compliance with 21 CFR 177.1520(c)2.1 and 3.2, 21 CFR 177.1350 and 178.3297 and may be used in contact with all food types defined in Table 1 of 21 CFR 176.170(c) at conditions of use E-G as defined in Table 2 of 21 CFR 176.170(c).Few readers

• What do I do if I'm not satisfied with my order?

  Hey there! We really want you to be happy with your WildKind Packaging order, and we’re also super passionate about keeping things sustainable. So, if something isn’t quite right with your pouches, here’s how we can help: Let us know within 30 days: Just give us a heads-up about any issues you spot within 30 days of your order arriving. Some defects are to be expected but not more than 5-10 percent of the order. We do include extra pouches to help account for this possibility. Send baFew readers